Account Manager (ASIAPAC)

Sydney, New South Wales, Australia · Supply

Description

Student.com is the world’s leading marketplace for international student housing, helping students find their perfect home abroad. With over 1,000,000 beds in more than 400 cities and in close proximity to 1,000 universities, we offer the best choice of quality housing options. To date, we’ve helped tens of thousands of students from more than 130 different countries.

Founded in 2011, we simplify the student housing booking process through a free global marketplace that puts security and ease-of-use first. For students, that means having an easy-to-use, secure platform for booking accommodation – and total peace of mind. For landlords, that means having a new digital and global infrastructure which provides access to millions of students. Currently, our website lists more than one million beds in more than 400 cities worldwide. We employ over 160 full time employees, representing 20 nationalities across seven offices worldwide.

The Sales and Business Development team (“Supply Team”) is growing and we are looking for more talented people who are passionate about helping students find suitable accommodation abroad. Perhaps you have been in a similar situation, love travel and will be able to provide exceptional customer service and support to our Landlord partners across APAC and our colleagues across the globe. This is a growing team that can offer an excellent and accelerated career path for customer-focused, driven and ambitious individuals. In addition, we offer excellent benefits including full training and development.

We are looking for an Account Manager to play a critical role in building and maintaining relationships with significant clients. Our ideal candidate will foster a healthy and mutually beneficial relationship.

Ultimately, the position will be responsible for ensuring healthy growth in Student bookings and supply of beds, advance key strategic company initiatives and provide vital insight into product development strategies to facilitate the transition from offline manual processes into end to end booking automation. In addition to external client relationships, the candidate must be adept at building strong inter-company relationships across all lines of business in a global environment.

Requirements

Responsibilities

  • Manage key accounts portfolio
  • Achieve assigned strategic account objectives
  • Establish strong, long-term client relationships
  • Act as the liaison between key customers and internal teams
  • Identify and approach new potential strategic customers
  • Monitor sales performance metrics
  • Prepare monthly, quarterly and annual reports and forecasts
  • Essential skills and experience

    Candidate profile:

  • Knowledge of Salesforce desired but not essential
  • Excellent team player who contributes ideas for the success of the team
  • Self-motivated, results oriented with track record of delivering to targets
  • Ability to manage different tasks at the same time
  • Quick to learn and apply knowledge
  • Apply for this job